Privacy Policy

Information We Collect

Depending on how you use MailZ, we may collect information necessary to provide and manage the Services. This may include:

How We Use Information

We may use information collected through the Services for purposes including:

• Providing, operating, maintaining, and administering MailZ;
• Creating and managing user accounts;
• Processing subscriptions, payments, and related transactions;
• Providing customer support and responding to inquiries;
• Personalizing and improving the Services;
• Communicating service-related information, including updates, notices, and important changes;
• Monitoring performance, reliability, and usage of the Services;
• Detecting, preventing, and addressing spam, fraud, abuse, unauthorized access, and security threats;
• Developing, testing, and improving features and functionality; and
• Complying with applicable laws, regulations, legal obligations, and lawful requests.

We will use information for legitimate business and service-related purposes consistent with this Privacy Policy and applicable law.

Email, Workspace, and User Content

MailZ may process email, workspace, and other content that you provide, receive, store, or manage through the Services.

Such information is processed primarily to enable MailZ to provide the functionality requested by you or your organization, maintain and secure the Services, provide support, and comply with applicable legal obligations.

Where MailZ is provided to you through an organization, certain account, workspace, or service-related information may be accessible to authorized administrators of that organization in accordance with their administrative responsibilities and applicable agreements.

AI-Powered Features

MailZ may provide AI-assisted features, including email summarization, drafting or smart responses, grammar and writing assistance, tone suggestions, recommendations, action-item extraction, or other productivity features.

When you use such features, relevant information may be processed as reasonably necessary to provide the requested functionality.

You are responsible for reviewing AI-generated content before sending, publishing, or otherwise relying upon it.

How We Share Information

We may disclose or provide access to information where reasonably necessary for operating and providing the Services. This may include sharing information:

• With service providers and technology partners that assist us in operating, maintaining, securing, or supporting MailZ;
• With payment and transaction service providers where necessary to process subscriptions and payments;
• With authorized users, administrators, or representatives of an organization where MailZ is being used as an organizational or enterprise service;
• Where required or permitted by applicable law, regulation, court order, or other valid legal process;
• Where necessary to detect, prevent, or address fraud, security threats, abuse, or unlawful activity; or
• Where reasonably necessary to protect the rights, property, safety, or security of MailZ, Secuodsoft, our users, or others.

Data Security

We take reasonable technical, organizational, and administrative measures designed to protect information processed through MailZ against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no method of electronic transmission, storage, or internet-based service can be guaranteed to be completely secure. Accordingly, while we make reasonable efforts to protect information, we cannot guarantee absolute security.

Users are also responsible for maintaining the confidentiality of their account credentials and for using appropriate security practices when accessing the Services.

Data Retention and Deletion

We retain information for as long as reasonably necessary to provide the Services, maintain and secure accounts, fulfill legitimate business purposes, comply with applicable legal and regulatory obligations, resolve disputes, enforce agreements, and protect our rights.

When information is no longer required for these purposes, we may delete, anonymize, or otherwise dispose of it in accordance with our applicable policies and legal obligations.

You may request deletion of your account or personal information, subject to applicable law, contractual obligations, legitimate business requirements, and technical or service-related requirements.

Cookies and Similar Technologies

MailZ may use cookies and similar technologies for purposes such as:

• Maintaining user sessions and login functionality;
• Remembering user preferences and settings;
• Improving website and service functionality;
• Understanding usage and performance;
• Supporting security and fraud prevention; and
• Improving the overall user experience.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some features.

Third-Party Services and Links

MailZ may use, integrate with, or provide links to third-party services, platforms, applications, or websites.

Third-party services may operate under their own privacy policies and terms of use. This Privacy Policy does not govern the privacy practices of independent third parties. We encourage you to review the applicable privacy policies before providing information to third-party services.

Your Privacy Rights

Subject to applicable law, you may have certain rights relating to your personal information, which may include the right to:

• Request access to personal information held by us;
• Request correction or updating of inaccurate information;
• Request deletion of personal information, where applicable;
• Request access to or a copy of certain information;
• Withdraw consent where processing is based on consent;
• Object to or request restriction of certain processing activities; and
• Exercise other rights available under applicable privacy and data-protection laws.

Requests relating to privacy rights may be submitted using the contact information provided below. We may need to verify your identity before processing certain requests.

Children's Privacy

MailZ is intended for use by individuals and organizations that are legally permitted to use such services.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our Services, business practices, technology, or applicable legal and regulatory requirements.

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy. Where appropriate, we may provide additional notice of material changes through the Services or other reasonable means.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle information.

Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.